Jitaas Privacy Policy

By using Jitaas and its entire platform — including the Jitaas.com website, mobile app, and all associated services — you agree to this privacy policy. This policy explains how we collect, use, protect, and manage your personal data.

Protecting your privacy at Jitaas is our highest priority. We believe transparency and accountability are the foundation of data protection. This privacy policy gives you full visibility into how your data is used.

The following terms and phrases used in this privacy policy are defined as follows:

• "Personal Data" refers to any information that identifies you directly or indirectly, such as your name, email, phone number, or ID number.
• "Processing" refers to any operation performed on personal data, including collection, recording, storage, use, disclosure, or deletion.
• "Data Controller" refers to Jitaas, which determines the purposes and means of processing personal data and is accountable for it.
• "You" or "User" refers to any individual registered on or using the Jitaas platform.
• "Partner" refers to third parties that Jitaas works with to deliver dedicated services to you.

Jitaas collects various types of information from you in two ways: directly (information you provide) and indirectly (information we gather from your activity on the platform).

• Direct information: When you register or use our services, you provide details such as your name, email address, phone number, date of birth, ID number (passport/NID), and address.
• Payment information: Bank account details, e-wallet information, and transaction history are collected for deposits and withdrawals. We never store full credit card numbers.
• Device information: Your device type, operating system, browser details, and unique device identifier are collected.
• Connection Information: Your IP address, geolocation (city/country level), internet service provider, and connection timestamps are logged.
• Gaming activity: Your gaming history, bets, wins and losses, account balance, and transaction records are stored.
• Communication Records: If you contact us (by email, chat, or phone), records of that communication and its resolution are retained.

We collect and process your personal data for the following purposes:

• Account management: Creating, maintaining, and updating your account.
• Service Delivery: Providing and improving gaming, betting, casino, and other services.
• Payment processing: Processing deposits, withdrawals, and other financial transactions securely.
• Identity verification: Verifying your identity in compliance with KYC and AML (Anti-Money Laundering) regulations.
• Security and fraud prevention: Detecting and preventing fraudulent activity, unauthorized access, and other security threats.
• Customer support: Handling your questions, complaints, and support requests.
• Marketing and promotions: Sending you personalized offers, promotions, and bonuses based on your interests (with your consent only).
• Legal compliance: Complying with local and international laws and regulations, and assisting authorities upon request.

Jitaas uses your personal data solely for the purposes described in this privacy policy. We follow these principles:

• We do not use your data for any purpose beyond what you have consented to.
• We collect and use only the information that is necessary and relevant.
• We strive to keep your information accurate and up to date. If you believe any of your information is incorrect, you can request that it be updated.
• We analyze data to improve customer support and enhance the user experience (always in an anonymized manner).
• We may display customized ads based on your preferences and behavior.

Jitaas shares your personal data with third parties only in the following circumstances:

• Service Providers: Payment gateways, banks, and other financial institutions that help us process transactions.
• Legal obligations: When required to disclose information by law or government directive, such as for AML/CFT compliance.
• Partner organizations: Only our authorized business partners who provide services on behalf of Jitaas.
• User consent: When you have explicitly given consent for us to share your information with specific parties.
• Aggregate Data: We may share anonymized, aggregated data for analytics and research purposes that does not reveal any personal identity.

Jitaas retains your personal data only for as long as necessary. Retention periods are as follows:

• While your account is active: While your account is active, we retain all necessary information.
• After account closure: After account closure, we retain your transaction records for up to 7 years to meet legal and regulatory requirements.
• Personal data deletion: 1 year after your account is closed, we delete your personal information (name, address, phone number, etc.) from our systems.
• Customer support records: Records of our communications with you are retained for 2 years.
• Marketing data: If you unsubscribe from marketing emails, we will process your request within 10 days.

You have the following rights under this privacy policy:

• Right of access: You may request a full report of the data we have collected about you at any time. We will provide it within 30 days.
• Right to Rectification: If any of your information is incorrect or incomplete, you may request that we correct it.
• Right to Erasure: In certain circumstances, you may request the deletion of your personal data, provided it is not subject to a legal retention requirement.
• Right to restrict processing: You have a say in how we use your data.
• Data Portability: You may request a copy of your data in a machine-readable format so you can transfer it to another service.
• Right to object: You may object to the processing of your data for marketing and similar purposes.
• Right to lodge a complaint: If you believe we have violated this Privacy Policy, you may file a complaint with the relevant data protection authority.

Jitaas applies the highest industry security standards to protect your personal data:

• Encryption: All sensitive information is encrypted using SSL 256-bit encryption, ensuring no third party can access it during transmission.
• Secure Servers: Our data centers are secured with state-of-the-art measures, including firewalls, IDS, and daily backups.
• Access controls: Only authorized personnel are permitted to access your personal information, and they are bound by strict confidentiality agreements.
• Regular audits: We conduct regular audits and penetration testing carried out by third-party security experts.
• Multi-factor authentication: We recommend enabling two-factor authentication on your Jitaas account.
• Disaster recovery plan: Jitaas data is protected against disasters and can be recovered under any circumstances.

The Jitaas platform may contain links to third-party websites and services. This privacy policy applies only to the Jitaas platform and not to any third-party sites. When you visit another website, that site's own privacy policy will apply.

• Jitaas is not responsible for the privacy practices of any third-party sites or services.
• We recommend reading the privacy policy of any other website where you provide personal information.
• Exercise caution when using partner applications or platforms connected to Jitaas, and review their relevant privacy policies.

Jitaas reserves the right to update this privacy policy at any time. Changes take effect as follows:

• For significant changes, we send a notification to your registered email address.
• You can find out about updates to this privacy policy on your account page.
• By continuing to use Jitaas after changes take effect, you are accepting the updated policy.
• If you disagree with the updated terms, you have the right to close your account.

Last Updated: January 2026

If you have any questions, concerns, or complaints about this privacy policy, please contact us through the following:

• Live Chat: Log in to the Jitaas website to access 24/7 live chat support.
• Email support: Our data protection team typically responds within 24 hours.
• Account settings: Update your communication preferences in your account.
• Complaints: If you believe Jitaas has violated this Privacy Policy, you may file a complaint with the data protection authority in your country.